CyberAbak is changing format in 2010! We chose to move from a PDF format to a web format to improve distribution and to facilitate archiving of previous editions on our site.
In this issue:
Please note that Abak Software offices will be closed on Monday 5th 2010, for the Easter holiday.
Service will be maintained for client in hosting mode during this period, so that their Abak system will continue to function normally.
Since the beginning of the year, Abak Software relies on the presence of new employees:
ABAK IS PLEASED TO WELCOME THEM ALL!
Rest reassured, dear customers, that these additions have been made with the ultimate goal of serving you better and increasing the effectiveness of the software.
Mario who? Mario Pilote. Here’s the name of the person you should contact when you need to solve a problem when using Abak.
The 2010 Edition of the Abak survey will be sent in May 2010. To facilitate and speed up the task for our clients, we are evaluating a new way for this survey. It is important to answer the survey: this is your opportunity to influence the development of Abak. We will use the most popular suggestions are our basis to plan our next Abak release. The survey also allows you to evaluate the quality of customer service and to highlight areas for improvement. All customers who fill out the survey will be entered in a draw. A special email will be sent to all to announce the winner of the 2010 survey.
Abak Software jumps in the social media wave! To keep abreast of latest developments, activities and news about Abak, lease follow @AbakSoft
June 2010, Québec and Montréal
We're back this year with our breakfast conference series. This year, our theme will be reducing the billing cycle. Do you know a colleague who is struggling with a billing cycle that is too long? Who would like to reduce the time between completion of work and the issuance of the invoice? Invite them to have breakfast with us! We will present real case studies where customers like you have managed to cut their billing time in half. You will also have the opportunity to see how Abak can help you save time and improve payment timeliness of your customers.
For more information, contact Karine Simard
Suddenly you realize that two projects have been created in Abak for the same client, and transactions have been posted in one or more of those projects by mistake.
Now you want to correct this by having all transactions posted to only one client, and delete the duplicate client and projects.
For data integrity reasons, Abak does not allow you to delete projects with transactions, and clients with projects.
Here is a solution:
First make sure to have the equivalent project assigned to original client (the one you want to keep).
Then transfer all transactions posted in the “wrong project” (assigned to duplicate client) to the correct project (assigned to the correct client).
Use the “Transfer of transactions between projects” option in the “Tools” menu. Make sure to specify “Delete the transactions” in the “Original Transactions” section and “No change” in the “New transactions” section (bottom of window). Select all transactions in the confirmation window.
Repeat for all projects if needed.
Once the projects have been emptied of transactions, you’ll be able to delete them.
Once the client has not projects associated, you’ll be able to delete the duplicate client.
We have taken your comments into consideration and the development team is currently in full production to launch version 7.2 by the end of May 2010. Here are some of the anticipated features: